Skills | Experience Band | Requirement (JD) |
Service Desk | 2-3 years | - Attend the incoming calls from the users.
- Recording the incident
- Classification & prioritizing the incidents
- Providing initial support
- Routing requests to the appropriate
resolver groups when incidents are not resolved during initial support
- Monitoring the status and
documenting the progress towards resolution of all open incidents
- Keeping affected users informed
about the progress.Basic Hardware and Software
- Troubleshooting
- Basic Networking skills
- Escalating the process if necessary
|
Network Admin | 4-8 years | Network Administration Experience |
Unix, Sun One Administrator | 4-8 years | Unix Sun One Administration Experience |
SCOM, SMS, Scripting | 4-8 years | - Experience with SCOM (System Center
Operations Manager 2007) R2, Management Pack development.
- Experience to troubleshoot all
aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail. Applicants should also have similar skills in SMS 2003. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired.
- Required Skills for SCOM/SCCM/MOM/SMS Architecture & Deployment.
- SCOM/SCCM/MOM/SMS Administration.
- Create & deploy Monitoring packs as part of custom solution MOM/SCCM.
- Familiar with SCCM/SCOM distribution and monitoring capabilities.
- SCOM Solution Accelerators, SNMP,
SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007, MDT (BDD), PowerShell, repackaging applications and virtualization of OS and applications.
|
Dot Net Designer | 4-8 years | Dot net Designing Experience |
Dot net Sr Developer | 5-9 years | Dot Net Development Experience |
Java
| 4-8 years | Java with Spring and hibernate |
Java with Flex | 4-8 years | Java with Adobe Flex Experience. |
Filenet | 4-8 years | Filenet Experience |
Automation Testing | 4-8 years | Automation Testing Experience. |
Visual Basic Developer | 4-8 years |
Visual Basic Development experience. |
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