[Freshers] TataCommunications recruiting freshers for Customer Support - Pune

Freshers IT Job Opening at Tata

Experience:

0 - 3 Years

Location: Pune

Education:UG - B.Tech/B.E. - Computers, Electronics/Telecomunication PG - Any PG Course

Industry Type:Telcom/ISP

Role: Customer Support Engnr/Technician

Functional Area: IT-Support, Telecom, Hardware

Posted Date: 10 Nov

Desired Candidate Profile

Requirements
* Candidate must possess at least a Bachelor of Engineering/ Technology in Engineering (Computer/ Telecommunication) or equivalent.
* Fresh graduates/Entry level applicants are encouraged to apply.
* CCNA certified would be an added an advantage.
* Technical Process –understanding technical terms and logs, interpreting the information and accordingly taking the right decision.
* Handling inbound calls/outbound calls/emails of corporate customers pertaining to technical queries & complaints.

Job Description

Responsibilities
* Handling calls inbound and outbound and emails in a technical call centre.
* Reading and interpreting logs and helping Corporate customers resolve their queries.

Keywords: Technical Support, Technical Support Executive

Company Profile

Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.

The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide.

Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited).

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL)

Contact Details

Company Name:Tata Communications

Website:http://www.tatacommunications.com/careers