Dear Friends,
Aricent is in the process of hiring Network Support Engineers. Please refer your friends and relatives whose profiles match with the requirements given below to participate in the selection process:
Job Title: Network Support Engineer
Job Location: Gurgaon
Job Profile: Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. Candidate will be a part of technical team that will be responsible for resolving trouble-tickets raised by users of the client’s product/service through phone, email or remote access.
Technology Domains supported within TAC:
- Unified Communications (CUCM, Unity, Multi-Service, IPCC).
- Network Security (VPN, ASA\PIX).
- Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Qualification:
- Graduates in any discipline (Technical Degree holders desirable)
- CCNA Certification is Mandatory
Experience: 1 – 5 years.
Skills Required:
- Excellent verbal communications skills
- Prior troubleshooting experience
- Willing to work in 24*7 Support (Including night shifts)
- Prior experience of voice based technical support
- Knowledge and understanding of OSI model and networking protocols
- Knowledge of networking device worked on, if any
- Knowledge of networking products already worked on will be an added advantage
Note:
- Candidates will go through voice and accent training and product specific training before they start handling technical cases.
- Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above
Date: December 11, 2010 (Saturday)
Date: December 11, 2010 (Saturday)
Time: 10:00 am – 4:00 pm
Venue:
Aricent Technologies (Holdings) Ltd, (Campus)
#18/1, Ecozen, Outer Ring Road,
Panathur Post, Bangalore – 560087
Contact Person: Lijoy Lona
All terms and conditions of the Aricent iRefer program will apply.
Happy Referring!
Regards
iRefer Team
HR_Talent Acquisition
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