Dear Friends,
Aricent is in the process of hiring Network Support engineers. Please refer your friends and relatives whose profiles match with the requirements given below to participate in the selection process:
Job Title: Network Support Engineer
Job Location: Gurgaon
Job Profile: Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. Candidates will be a part of the technical team that will be responsible for resolving trouble-tickets raised by users of the client’s product/service through phone, email or remote access.
Technology Domains supported within TAC: - Unified Communications (CUCM, Unity, Multi-Service, IPCC)
- Network Security (VPN, ASA\PIX)
- Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Qualification:
- Graduates in any discipline (Technical Degree holders desirable)/ Technical diploma for 3 years
Experience: 1 – 5 years
Skills Required: - Excellent verbal communications skills
- Prior troubleshooting experience
- Willing to work in 24*7 Support (Including night shifts)
- Prior experience of voice based technical support
- Knowledge and understanding of OSI model and networking protocols
- Knowledge of networking device worked on, if any
- Knowledge of networking products already worked on will be an added advantage
Note:
- Both CCNA certified and candidates without CCNA certification can appear for the selection process (as per the venues mentioned below).
- Incase of candidates without CCNA certification, company will partially sponsor in obtaining the CCNA certification.
- Candidates will go through voice and accent training and product specific training before they start handling technical cases.
- Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above eligibility criteria can appear for the selection process at any of the following venues as per the below mentioned schedule:
Date: January 15, 2011 (Saturday)
Time: 10:00 am – 4:00 pm
Venue Details:
For candidates without CCNA certification:
Gurgaon:
Presidency Tower
Tower B, 5th Floor Sec- 14, next to Kalyani Hospital Gurgaon - 122001
Contact Person: Deeksha Gupta
Chandigarh:
The Piccadily Hotel, Himalaya Marg, Sector 22-B, Chandigarh
Contact Person: Madhuri Singh
For candidates with CCNA Certification:
Gurgaon:
Presidency Tower
Tower B, 5th Floor Sec- 14, next to Kalyani Hospital Gurgaon - 122001
Contact Person: Deeksha Gupta
Mumbai Hotel Kohinoor Continental Andheri - Kurla Road Andheri East Mumbai - 400 059
Contact Person: Sakshi Grover/Anurag Kumar
All terms and conditions of the Aricent iRefer program will apply.
So hurry up & ask your referrals to avail this great opportunity!
Happy Referring!
Regards iRefer Team HR_Talent Acquisition
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