Job Description:
Title: IP Telephony Engineer Location: Bangalore(ITPL,Whitefield) Employment Status: Full-Time/Employee IPsoft (http://www.ipsoft.com), founded in 1998, is an industry-leading managed services provider offering a complete solution to enterprise customers for outsourcing global IT infrastructure operations. The world’s largest companies, such as Time, Inc. Interactive, Genworth, IKON Office Solutions, The Sharper Image, Reuters, and Martha Stewart Living Omnimedia have entrusted their systems, networks, databases, and enterprise applications to IPsoft. Today, 1 in every 30 Fortune 1000 companies is an IPsoft client. Responsibilities Design, implementation, ongoing management, and troubleshooting of Cisco Unified Communications Systems, including CallManager/Unified Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise Management and troubleshooting Cisco Analog and Digital voice gateways and devices, including ISR’s, VG224’s, ATA-186’s as well as Cisco IP phones Design, implementation, ongoing management, and troubleshooting of Avaya Communications Manager systems Management and troubleshooting of Avaya media servers, media gateways, and IP phones Required Expertise
Ideal candidate will have either strong Cisco or Avaya experience Cisco IP Telephony Experience CallManager/Unified Communications Manager 4.x through 6.x Unity 4.x/5.x CallManager Express/Unified Communications Manager Express Unity Express Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP Avaya IP Telephony ExperienceIdeal candidate must have a strong background in traditional IP Networking Strong networking background Understanding of network operations at Layer 2 and Layer 3 Understanding of major routing protocols Understanding of fundamental network technologies (VPNs, NAT, etc.) Desirable Expertise Skills in both Cisco and Avaya will heavily assist the candidate. One is required (as listed above), both would be excellent. The following skills will heavily assist the candidate, but are not required Cisco IPCC/ICM Enterprise Cisco IPCC/UCC Express Avaya Contact Center Cisco Voice Portal Administrative experience with Windows and/or Linux/Unix operating systems Experience with Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.) Qualifications Bachelors Degree in relevant technical discipline or equivalent professional experience is preferred.
Qualified candidate must have 2 years experience with either Cisco or Avaya IP Telephony infrastructure, including design, implementation, and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and timeline. Requires complex problem solving abilities with experience in performing root cause analysis. Benefits: Competitive Salary Monthly Performance Plan
IPsoft has grown over 100% each year for the last five consecutive years, and we need you to help us keep growing! It's an exciting time as we expand our company globally and push the envelope of what customers can expect from a managed service provider. Uday.bhaskar VP Talent Acquisition IPSoftwww.ipsoft.com
"Rocket Scientists Included"
ubhaskar@ ipsoft.com
cell:9900165644(blr)/ 9810344234(delhi)
About Company:
ABOUT IPSOFT
IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT operations. We offer a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.
IPsoft's unique (and proprietary) automation technology remediates more than half of the detected exceptions in our managed client environments. We manage our customers' systems through our worldwide Network Operations Centers located in New York City (HQ), London, Amsterdam and Bangalore.
IPsoft has been solidly profitable since its inception as a company in 1998, and has roughly doubled its gross revenues for four straight years; we are on a trajectory to continue this rapid growth pace, meaning that you will have an opportunity to grow with the company.
CULTURE
IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.
IPsoft is a fast-paced, energetic and fun place to work. We’re changing the way managed services are delivered to customers, and we’re looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.
If you come to work at IPsoft, you’ll be working with cutting-edge technologies and the bright, driven people who develop them.
BENEFITS
In addition to highly competitive salaries, IPsoft offers its employees a generous benefits package. Most employees are also eligible for a monthly incentive bonus plan based upon individual performance.This Incemtive Bonus is paid to staff in India at par with the Incentive paid to the staff in US/Europe
Aditional Information
Experience: 0 - 10 years
Role:
• Team Leader/ Technical Leader
• Network Administrator
• Technical Support Engineer
• Telecom Engineer
Job Category: • Software, Hardware, EDP
• Telecom/ ISP
Job Location: Bangalore
Key Skills: Networking",CCVP,ACS,CCNA, CCNP,CCIE,IPT,"IP Telephony",Unix,Linux,Windows, Linux,Unix,"Cisco Voice Portal",IPCC,ICM,UCC,VPN,NAT," Unity Express","Call Manager","IPCC Express","IPCC Enterprise"
Industry: • IT Enabled Services
• IT/ Computers - Hardware
• IT/ Computers - Software
• Telecom
Title: IP Telephony Engineer Location: Bangalore(ITPL,Whitefield) Employment Status: Full-Time/Employee IPsoft (http://www.ipsoft.com), founded in 1998, is an industry-leading managed services provider offering a complete solution to enterprise customers for outsourcing global IT infrastructure operations. The world’s largest companies, such as Time, Inc. Interactive, Genworth, IKON Office Solutions, The Sharper Image, Reuters, and Martha Stewart Living Omnimedia have entrusted their systems, networks, databases, and enterprise applications to IPsoft. Today, 1 in every 30 Fortune 1000 companies is an IPsoft client. Responsibilities Design, implementation, ongoing management, and troubleshooting of Cisco Unified Communications Systems, including CallManager/Unified Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise Management and troubleshooting Cisco Analog and Digital voice gateways and devices, including ISR’s, VG224’s, ATA-186’s as well as Cisco IP phones Design, implementation, ongoing management, and troubleshooting of Avaya Communications Manager systems Management and troubleshooting of Avaya media servers, media gateways, and IP phones Required Expertise
Ideal candidate will have either strong Cisco or Avaya experience Cisco IP Telephony Experience CallManager/Unified Communications Manager 4.x through 6.x Unity 4.x/5.x CallManager Express/Unified Communications Manager Express Unity Express Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP Avaya IP Telephony ExperienceIdeal candidate must have a strong background in traditional IP Networking Strong networking background Understanding of network operations at Layer 2 and Layer 3 Understanding of major routing protocols Understanding of fundamental network technologies (VPNs, NAT, etc.) Desirable Expertise Skills in both Cisco and Avaya will heavily assist the candidate. One is required (as listed above), both would be excellent. The following skills will heavily assist the candidate, but are not required Cisco IPCC/ICM Enterprise Cisco IPCC/UCC Express Avaya Contact Center Cisco Voice Portal Administrative experience with Windows and/or Linux/Unix operating systems Experience with Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.) Qualifications Bachelors Degree in relevant technical discipline or equivalent professional experience is preferred.
Qualified candidate must have 2 years experience with either Cisco or Avaya IP Telephony infrastructure, including design, implementation, and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and timeline. Requires complex problem solving abilities with experience in performing root cause analysis. Benefits: Competitive Salary Monthly Performance Plan
IPsoft has grown over 100% each year for the last five consecutive years, and we need you to help us keep growing! It's an exciting time as we expand our company globally and push the envelope of what customers can expect from a managed service provider. Uday.bhaskar VP Talent Acquisition IPSoftwww.ipsoft.com
"Rocket Scientists Included"
ubhaskar@ ipsoft.com
cell:9900165644(blr)/
About Company:
ABOUT IPSOFT
IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT operations. We offer a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.
IPsoft's unique (and proprietary) automation technology remediates more than half of the detected exceptions in our managed client environments. We manage our customers' systems through our worldwide Network Operations Centers located in New York City (HQ), London, Amsterdam and Bangalore.
IPsoft has been solidly profitable since its inception as a company in 1998, and has roughly doubled its gross revenues for four straight years; we are on a trajectory to continue this rapid growth pace, meaning that you will have an opportunity to grow with the company.
CULTURE
IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.
IPsoft is a fast-paced, energetic and fun place to work. We’re changing the way managed services are delivered to customers, and we’re looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.
If you come to work at IPsoft, you’ll be working with cutting-edge technologies and the bright, driven people who develop them.
BENEFITS
In addition to highly competitive salaries, IPsoft offers its employees a generous benefits package. Most employees are also eligible for a monthly incentive bonus plan based upon individual performance.This Incemtive Bonus is paid to staff in India at par with the Incentive paid to the staff in US/Europe
Aditional Information
Experience: 0 - 10 years
Role:
• Team Leader/ Technical Leader
• Network Administrator
• Technical Support Engineer
• Telecom Engineer
Job Category: • Software, Hardware, EDP
• Telecom/ ISP
Job Location: Bangalore
Key Skills: Networking",CCVP,ACS,CCNA,
Industry: • IT Enabled Services
• IT/ Computers - Hardware
• IT/ Computers - Software
• Telecom
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